Privacy policy

Top Local Melbourne is operated by Llevant Group Pty Ltd, ABN 17 691 906 751. This policy explains what personal information we collect, why, who receives it and how to reach us. It was last updated on 15 November 2026.

What we collect

Browsing the site does not require an account. When you send a quote request we collect your name, your email address, your phone number if you give one, your answers about the job, any note you add and the businesses you choose. If you use the contact form we collect your name, your email address and your message. Like most websites, we also receive technical information such as your internet address, which we use only to prevent misuse.

How we use it and who receives it

We use your details to pass your request to the businesses you choose, to email you about that request and to reply to messages you send us. The businesses we suggest can include sponsors, which are always labelled. Each business you choose receives your request and enough of your details to reply to you. Their first reply comes to you through us. Those businesses handle your information under their own privacy practices. We do not sell your details and we do not pass them to anyone else, except our service providers and where the law requires it.

After a request we may email you once to ask how it went. With your agreement under our terms of use, we may also occasionally email you about other Melbourne businesses we recommend; if a business has paid to appear, the email says so. You can unsubscribe from any of our emails at any time.

Businesses listed on this site

Business details come from each business's own public website. Quote requests are sent to the enquiries address the business publishes, and a business can ask us to stop sending them at any time.

Storage

Our service providers store information overseas, including in the United States. We keep quote requests for up to 12 months.

Access, correction and complaints

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at hello@toplocalmelbourne.com.au. If you are unhappy with how we respond, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.