Terms of use

These terms apply when you use Top Local Melbourne. By using the site you accept them. They were last updated on 15 November 2026.

What the site does

We publish rankings of local businesses in Melbourne and, if you ask us to, pass your quote request to the businesses you choose. The site is free to use. We are not a party to anything you arrange with a business.

The rankings are information, not advice

Rankings are ordered by a score built from public ratings and review counts, as explained on How we rank. Descriptions come from each business's own website. We take care to keep them accurate, but details change and we cannot promise that every entry is complete or current. A place in a ranking is not a recommendation or a guarantee of the work. Check licences, insurance and prices yourself before you hire.

Quote requests

When you send a request, give your own details and a real description of the job. We pass it to the businesses you select when you press send. Each business decides whether and how to reply. We do not set prices and we do not promise a reply. How we handle your details is set out in the privacy policy.

Emails from us

We may occasionally email you about other Melbourne businesses we recommend. Every email lets you unsubscribe.

Fair use

Do not use the site to send spam, to submit requests for someone else without their knowledge, to collect the listings in bulk or to interfere with how the site works. We may block requests that break these rules.

Listed businesses

Businesses do not pay to appear in a ranking and cannot pay to change their position. A category may show up to three promotional listings, always labelled Featured and Sponsored. A listed business can ask us to correct its entry, or to stop receiving quote requests, through the contact page.

Our content

The scores, the rankings and the text on this site are ours. You may link to any page and quote short passages with a link back. Business names and logos belong to their owners and are shown only to identify them.

Liability

To the extent the law allows, we are not liable for loss arising from your dealings with a business found through this site, or from relying on information here. Nothing in these terms limits rights you have under the Australian Consumer Law.

Changes and governing law

We may update these terms and will show the date of the latest version here. They are governed by the law of Victoria, Australia.

Contact

Use the contact page or write to hello@toplocalmelbourne.com.au.